Artificial Intelligence (AI) is revolutionizing the casino field by boosting operational efficiency and improving customer encounters. In 2023, a study by Deloitte noted that AI solutions are expected to boost profits in the gaming sector by 15% over the upcoming five…
The Evolution of Casino Loyalty Programs
Casino loyalty programs have developed significantly over the decades, becoming a critical tool for drawing and retaining players. In 2023, the American Gaming Association announced that nearly 80% of casino patrons take part in some type of loyalty initiative, highlighting their…